Fractional CO2 Laser Treatment @ Premier Clinic, Bangsar Baru

I have been constantly plagued by acne problems ranging from blackheads, whiteheads to cystic acne since I was a teenager. These problems ...

I have been constantly plagued by acne problems ranging from blackheads, whiteheads to cystic acne since I was a teenager. These problems followed me to adulthood, and continued to take a toll on my self-esteem and confidence. Acne does not just disappear without leaving its mark; it leaves footprints behind on my skin. Acne scars reminded me of my previous tough battles with these inflamed pustules and papules growing all over my face.

 My ongoing quest for the most effective treatment for cystic acne scars resulted in many options and was narrowed down to several professional treatment options such as laser treatment and microdermabrasion. Pitted or indented scars caused by cystic acne are less likely able to be removed using vitamin E oil or essential oils. Hence, seeking professional help in this matter is strongly recommended.

I was given an opportunity to experience my first aesthetic treatment at Premier Clinic. Dubbed as one of the most prestigious aesthetic clinics in the Klang Valley, Premier Clinic utilizes modern technology in the field of aesthetic medicine. This aesthetic clinic provides an array of treatment and services, catering to each patient’s specific needs. Aside from cosmetic enhancement services, Premier Clinic also provides solutions to certain skin-related medical conditions such as nail fungal infection and wart removal. For more information, feel free to visit For further enquiries, you may drop a message in the website’s chat box or by simply filling in the query form!

Licensed by the Ministry of Health, and run by a team of qualified doctors, I had no qualms about undergoing aesthetic treatment as I knew that I was in good hands.  

Introduction to Fractional CO2 Laser Treatment

I was introduced to Dr. Nigel Ong, who is highly experienced in skin pigmentation treatment, facial rejuvenation, minor skin surgeries, as well as a few weight management procedures. He is also a well-trained plastic surgeon in Hospital Ipoh!

Dr. Nigel was very friendly and helpful in preparing me prior to the treatment. Firstly, he identified me as having a combination skin type and gave a brief explanation about my current skin condition. He provided a thorough explanation about the concept of Fractional CO2 Laser Treatment.

Using Fractional Laser Resurfacing (Lux1540, non-ablative), which is new technology, it utilizes laser energy micro beams to penetrate and break down skin tissues through the epidermis. Dr. Nigel explained that, by creating an ‘injury’ to the skin surface, it can stimulate cell growth and rejuvenation, thereby replacing the affected areas with new, healthy tissue. Hence, the term ‘resurfacing’, which denotes a new emerging layer of skin, which would lead to more even skin texture.

Depending on skin condition, additional treatments might be needed for best results. They are usually spaced 1-4 weeks apart for a total of 4-5 treatments.

This treatment is suitable for:
  • Aging, wrinkled, sagging skin
  • Irregular textured skin
  • skin damaged by the sun or with irregular pigmentation.


Not suitable for individuals who have a darker skin tone because prolonged healing of the surface is required. 

The Procedure

Before the aesthetic procedure commenced, a few photos of my current skin condition were taken.

I was brought to the treatment room. There was a reclining bed surrounded by sophisticated machines. The excitement of popping my aesthetic treatment cherry kicked in. I relaxingly lay down on the bed, and waited for the clinic staff to prep my face for the laser treatment.

Numbing Cream Application

After a gentle cleansing on my face, the clinic staff applied a layer of numbing cream on it. This topical anaesthesia numbed the pain during the procedure.
 After waiting for almost 30 minutes for the numbing cream to set in, the big moment began.

Fractional CO2 Laser
The numbing cream was wiped off my face. At this point, I literally couldn’t feel my face, though I could still feel the staff touching my face a little bit. The clinic staff helped me to put on a pair of safety goggles to protect my eyes from the laser.

 Using the Fotona machine, Dr. Nigel began the laser treatment on an area of my face, testing my tolerance to the pain. It was definitely painful, probably due to my low pain threshold.

 I wish I had requested more local anaesthesia on my face, because I felt sharp pain piercing into my skin as the laser cauterized the skin surface. I could hear loud sparks coming from the laser and at the same time, I could detect the smell of burnt skin. The cool air was supposed to soothe the pain. However, it brought me discomfort. Dr. Nigel was knowledgable enough to notice that my discomfort had something to do with my sinus allergy problem.

I was probably cringing a lot during the session. The clinic staff probably noticed that and comforted me by patting on my shoulder. I was actually very impressed with the attentive care and treatment I received.

The painful process continued for a few more minutes before it ended. Dr. Nigel explained that this step had to be conducted swiftly to avoid the pain threshold from getting lower as time passed.

LED Photomodulation Therapy

My face was set to cool down by wrapping it with a moist towel. 

Next, my face was treated with the LED Photomodulation Therapy in order to promote healing and rejuvenation of my skin after the laser treatment. This therapy boosts cellular functions as well as the production of collagen and elastin. 

The concept of this therapy is mainly about the formation of adenosine triphosphate (ATP), energy molecules utilized by cells for metabolic processes which include cellular activities involved in cell regeneration. 

I experienced a little discomfort due to the heat emitted from the machine. It was probably due to my skin being too sensitive to heat after the laser treatment. The LED therapy lasted for around 20 minutes.


The moisturiser and sunblock application concluded the laser treatment session. 

Post-Treatment Care

There are mainly three possible side effects after performing fractional CO2 laser resurfacing, which are pigmentation, dryness, and acne. Pigmentation occurs because the skin is sensitive to UV rays found in sunlight, stimulating melanocytes, found in the basal layer of the epidermis to produce melanin. This results in pigmentation. Hence, sunblock application (with SPF>50) is crucial. Avoid sun exposure if possible.

Dryness is common for skin that undergoes laser treatment because of the diminished ability of the skin to retain moisture. Cream-based moisturizers are preferred because they can retain more moisture for the skin, compared to gel-based moisturizers. As for me, I had to constantly reapply moisturizer as my skin was drying out pretty fast, possibly due to the air conditioning at my workplace. To ensure sufficient hydration, I applied sleeping mask every night. I also put on sheet masks twice daily to supply my skin with sufficient nutrients. Sheet masks have the added benefit of promoting better nourishment for my skin.

Acne was a very common occurrence for my skin, as I had been nursing a few existing pimples on my face prior to the laser treatment.


My face was red and sunburnt. I looked like I just came back from a vacation in the Bahamas. The topical anaesthesia wore off after two hours post treatment. I began to feel a stinging sensation when I washed my face with tap water. I only used a mild facial cleanser diluted with water to clean my face. I could only tolerate cream based moisturizers as I could feel the stinging sensation with a gel based moisturizer.

Day 3:  
Less stinging sensation when I applied facial products. Less redness. Skin was drier and began to peel. I began to apply sheet mask on my face.

Day 5: 
My skin looked so much better. My complexion improved and my skin appeared to be glowing and smoother than before.

Final Thoughts

I could see subtle changes on my skin condition as I only underwent one treatment session. Although my stubborn indented acne scar was still there, my complexion looked brighter and my face definitely felt smoother. However, I reckon that my current skin condition requires a few more sessions in order to achieve best results. My skin did not suffer from any harmful side effects and the healing rate and process was pretty good.

Overall, I am very satisfied with the professional services provided by the staff and doctor. The clinic staff who attended me was very warm and caring, making me feel comfortable throughout the session.

 The Price

Fractional CO2 Laser Resurfacing- RM1800 per session

Contact Information

Considering professional aesthetic treatment? Give them a call if you have any doubts or queries!

(TTDI) +60-12-662 5453 or (Bangsar) +60-12-662 4278 or (Puchong) +60-16-706 0101 (contactable daily from 8am – 10pm)


 You may email them at


Visit their website at

Do pay them a visit for a free consultation at one of their branches in

Taman Tun Dr Ismail (TTDI) Branch
31 Jalan Wan Kadir 2, Taman Tun Dr Ismail, 60000 WP Kuala Lumpur.
HP :+60-12-662 5453 (contactable daily from 8am - 10pm)
Tel :+60-3-7732 5552

Bangsar Branch
40, Jalan Telawi, Bangsar Baru, 59100 WP Kuala Lumpur.
HP :+60-12-662 4278 (contactable 7 days a week from 8am - 10pm)
Tel :+60-3-2282 2263

Puchong Branch
G-15, IOI Boulevard, Jalan Kenari 4, Bandar Puchong Jaya, 47100 Puchong, Selangor.
HP :+60-16-706 0101 (contactable 7 days a week from 8am - 10pm)
Tel :+60-3-8080 3828

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